FlySafair dives into AI with Lindi, the travel agent
The airline says the move ushers in a new era of travel customer service via AI-powered travel agent.
1:50
Most Africans fret about financial loss from cyber crime
The continent is more concerned about cybercrime as mobile banking use grows and WhatsApp is used for business purposes.
0:50
Ugandan police warns public about WhatsApp scams
The police said the warning comes as complaints about the attacks have increased to the point that they should share with the broader public.
1:00
Zimbabwe introduces data protection licences
Churches and WhatsApp group administrators also need to get licences and appoint data protection officers.
1:30
Peach Payments, Sukhiba partner for chat commerce in SA
The partnership will allow South African merchants to adopt an engagement and commerce strategy using WhatsApp.
6:00
How bots can connect human intelligence with AI
By integrating AI with human oversight, bots can manage routine tasks while seamlessly transferring more complex or emotionally charged issues to human agents.
2:30
Sinch Campaigns for effective mobile marketing
Sinch Campaigns enables marketers to create SMS, RCS and WhatsApp campaigns, allowing them to choose the channel, define the audience, create content, test, launch and track the results.
3:40
The rise of Chat Commerce in Africa
Looking ahead, we envision countries like South Africa, Nigeria, Kenya, and Egypt to spearhead chat commerce adoption.
4:00
With AI technology tailor-made in Africa, the sky’s the limit
Nick Clegg, Meta global affairs president, writes for ITWeb Africa about the influence of AI in Africa and how it may help the continent's economy.
1:10
Ethiopia’s Chapa, Telegram join forces in financial inclusion drive
Merchants will now be using Telegram to accept payments, marking a significant milestone for digital payments in Ethiopia.
4:40
Staying safe on WhatsApp as scammers eye SA’s most popular messaging app
What do users need to look out for, to avoid getting scammed? What are the most common types of WhatsApp scams?
2:50
Data privacy furore over campaign texts erupts in Zimbabwe
Political parties in Zimbabwe have amplified communications ahead of the August polls, which has led to unsolicited messages being sent out to citizens.