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18 Feb 2025

Most Africans fret about financial loss from cyber crime

The continent is more concerned about cybercrime as mobile banking use grows and WhatsApp is used for business purposes.
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5 Feb 2025

Ugandan police warns public about WhatsApp scams

The police said the warning comes as complaints about the attacks have increased to the point that they should share with the broader public.
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8 Nov 2024

Zimbabwe introduces data protection licences

Churches and WhatsApp group administrators also need to get licences and appoint data protection officers.
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7 Oct 2024

Peach Payments, Sukhiba partner for chat commerce in SA

The partnership will allow South African merchants to adopt an engagement and commerce strategy using WhatsApp.
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2 Sept 2024

How bots can connect human intelligence with AI

By integrating AI with human oversight, bots can manage routine tasks while seamlessly transferring more complex or emotionally charged issues to human agents.
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6 Jun 2024

Sinch Campaigns for effective mobile marketing

Sinch Campaigns enables marketers to create SMS, RCS and WhatsApp campaigns, allowing them to choose the channel, define the audience, create content, test, launch and track the results.
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11 Apr 2024

The rise of Chat Commerce in Africa

Looking ahead, we envision countries like South Africa, Nigeria, Kenya, and Egypt to spearhead chat commerce adoption.
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With AI technology tailor-made in Africa, the sky’s the limit

Nick Clegg, Meta global affairs president, writes for ITWeb Africa about the influence of AI in Africa and how it may help the continent's economy.
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6 Jul 2023

Ethiopia’s Chapa, Telegram join forces in financial inclusion drive

Merchants will now be using Telegram to accept payments, marking a significant milestone for digital payments in Ethiopia.
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17 May 2023

Staying safe on WhatsApp as scammers eye SA’s most popular messaging app

What do users need to look out for, to avoid getting scammed? What are the most common types of WhatsApp scams?
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18 Apr 2023

Data privacy furore over campaign texts erupts in Zimbabwe

Political parties in Zimbabwe have amplified communications ahead of the August polls, which has led to unsolicited messages being sent out to citizens.