Sales on contact – go digital but not ‘disparate digital’

Integration of a contact centre platform with CRM delivers the perfect customer journey and CX says Anne-Meine Gramsma, Chief Commercial Officer of ContactCenter4ALL.
Anne-Meine Gramsma

Ericsson, SkyMax network to fire up 5G interest in Sub-Saharan Africa

Companies look to build next-gen 5G broadband network, inclusive of a digital services delivery platform.

Seacom partners BT to extend enterprise reach into Africa

BT services offered with local support and delivered over Seacom’s infrastructure.

Paratus Armada signals Namibia’s 4IR ambitions

Paratus Namibia officially launched its N$123-million Armada DC campus, the country’s first carrier-neutral datacentre, located on the outskirts of Windhoek.

African Tech Voices: Digital trade key to unlocking Africa’s economic potential

The digital transformation of customs and borders in Africa could improve efficiencies in processes and yield trade gains on the continent of US$20-billion a year says Ope Babalola, Managing Director of Webb Fontaine.

Effective regulation key to unlocking Africa’s digital economic growth

Vodacom Group and AUDA-NEPAD release research that highlights importance of free data flows amid 4IR and related benefits to emerging digital economies.

African Tech Voices: Making AgriTech your business

Estelle Lubbe, co-founder and CXO of The Awareness Company, believes technology can play a significant role in streamlining agricultural operations across the value chain.

Botswana launches platform to digitally connect parliament with constituencies

Dubbed Botswana Speaks, the platform will enable direct interaction between citizens and members of parliament.
29 Jul

BoFiNet partners Ribbon Communications to bolster backbone

US firm Ribbon will provide BoFiNet will multi-terabit optical network, combining DWDM transport and OTN switching.

Winds of PoP change as Hurricane Electric expands into Kenya

Global internet backbone deploys new PoP at iColo, MBA One datacentre in Mombasa.
28 Jul

BCX, CMC Networks form alliance to redefine African connectivity

Partnership to provide SD-WAN network connectivity between South Africa, Africa, and global markets.

Hybrid solutions beginning to dominate East Africa’s connectivity landscape

Industry experts and tech professionals say satellite technology combined with fibre or GSM is widely acknowledged as a preferred approach to network connectivity rollout.
27 Jul

IoT.nxt and Vodacom Business go live in Mozambique

Partnership aimed at helping businesses overcome challenges like remote and tough-to-access facilities, limited connectivity and the precarious state of infrastructure.