It’s time to get to the very fibre of real digital inclusion

There is no space for arrogance in telling a community what it needs. One cannot be tone deaf when attempting to expand the pie says Mohammed Manjra, CEO, Zoom Fibre.
Mohammed Manjra

Why a future skills gap analysis is necessary

Once a company identifies the necessary but unfilled talents, it may fill any present and future skill shortages says Zuko Mdwaba, Area Vice President, Salesforce South Africa.

EXCLUSIVE: Opportunity within Ethiopia’s nascent Fintech and mobile payments industries

Nigerian mobile payments and financial services company Paga is competing for greater market share and company’s CEO explains why.

Manufacturers: digitise and sell direct

There’s a massive opportunity for manufacturers to go direct to market and improve their bottom lines says Greg Gatherer, Account Manager, Liferay Africa.

African Tech Voices: Reimagining network economics with Open RAN-led automation

While the MNOs have to constantly invest in upgrading networks to meet user expectations, the return on investment is not in proportion to the investment writes Ramin Attari, Regional VP Sales, Middle East and Africa, Parallel Wireless.

The ICT skills you need to stay ahead of the digital curve

Accelerated demand for cloud skills is a direct result of the pandemic says Prudence M. Mathebula, Founder and Managing Director of Dynamic DNA.

Data protection is at the heart of financial services success in Nigeria

Nigeria Data Protection Regulation means that ignorance can no longer be used as an excuse for not protecting data says Bar Hori, Regional Sales Executive at Commvault for Africa.

Don’t WhatsApp me, I’ll WhatsApp you

As it stands, WhatsApp Business is a strong self-service channel says Dori-Jo Bonner, Strategist at Striata Africa.

MNOs must leverage partnerships to deliver and gain a competitive edge

A good example of an MNO-driven messaging solution is Rich Communication Services (RCS ) says Sizo Nkosi, Partnerships Manager for MNOs at Infobip.

Organisations need to invest in digital, customer-facing technology to secure success

Customer-centric digital transformation projects can increase digital maturity and deliver more value.

Is EA obsolete?

Leon Hendricks, CEO of DLK Group delves into why agile could be the solution for lagging EA projects.

The future of DevOps and QA

DevOps, ever elegant and resourceful, has become indispensable to consistent software development frameworks and methodology Mandla Mbonambi, CEO of Africonology.

The pandemic changed everything: Where next for CX and South African contact centres in 2022?

Three ways digital innovation will enable businesses to keep up with fast-changing customer demands says Artur Nowakowski, CTO of ContactCenter4ALL.