Byte-sized banditry: When AI models infringe copyright in training content

Technology will play a crucial role here, as it is already drastically improving contact centre callbacks.

High-quality fibre connectivity is essential for businesses, particularly SMEs, to thrive in an increasingly digital marketplace.

AI tools can analyse data from client discussions, producing legal documents in simple language and at a fraction of the cost of what it would typically take to draft a contract

While the solution is built for forensics, it can be utilised to create an operational solution for the client.

Done right, agile talent models have the potential to transform businesses growth and profitability.

The path ahead is largely unwritten for now, and Africa is poised to write a success story of strategic innovation and growth.

While technologies have long been a part of the evolution of the sector, none have made quite an impact as artificial intelligence (AI) has.

The time to act for businesses looking to launch or revamp their loyalty programmes is now.

As insurance businesses move from old tech to newer digital systems and products, they could be opening themselves up to security risks.

UPS system failure is one of the leading causes of unplanned data centre outages.

At its core, gen AI is the ability of machines to learn from data, and generate new content or insights based on that learning.

Looking ahead, we envision countries like South Africa, Nigeria, Kenya, and Egypt to spearhead chat commerce adoption.