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Customer is King as African organisations try to differentiate from their competitors
Africa is a rapidly growing market, so providing an enhanced CX is key to harnessing this potential says Olatayo Ladipo-Ajai, Country Manager at Infobip Nigeria.
Tech group Wärtsilä pens five-year deal with Nigeria’s Paras Energy
Agreement, signed in Q1 2021, will ensure continued high levels of availability, reliability and efficiency at three locations.
Africa Data Centres cements West Africa hub with Lagos datacentre
Company confirms construction of latest datacentre is well underway.
SIM registration policy rattles Nigeria’s telecommunications
Three months into the policy, telcos and their merchants are becoming increasingly worried.
Google secures backing for tech certification in Morocco, Nigeria
Agency for Digital Development and RootHub have confirmed collaboration.
Nigeria: Stakeholders settle differences over USSD-based banking regulation
MNOs, banks in Nigeria have reached an agreement with the NCC.
West Africa’s Rack Centre secures QMS certification
A key addition to the Rack Centre Quality Management Governance Framework, the company affirms.
Nigerian telcos take on banks over USSD service fees
Operators determined to suspend service over claims of outstanding US$110m.
MTN Nigeria says 48.7% of its subscriber base has submitted NINs
Company says NIN enrolment is an immediate priority as it outlines focus going forward in latest results.
9mobile affirms support for Lagos' Smart City initiative
Big data and data mining as the lifeline of a smart city says telco’s CEO.