Business Intelligence

UN launches data portal to measure Africa’s progress on SDGs

Africa UN Data for Development Platform will serve as a one-stop-shop repository.

83% of South African consumers choose human connection over digital

Research by BPO provider Merchants shows impact of COVID-19 on the overall customer experience.

SA’s Telkom leverages AI to communicate its market intention

Telecommunications firm launches at the AI Expo Africa 2021.

DiData, NTT strengthen Red Bull Basement partnership

Dimension Data and its parent company again partner with Red Bull Basement to empower the next generation of university students to innovate for good.

Africa becomes outsourcing sector destination of choice

A new report charts Africa's rise as a business process outsourcing sector juggernaut, showing contact centre salaries on the continent as “highly” competitive.

App development at the coalface of tech innovation in Africa

Organisers of the Huawei Apps UP competition highlight the strides being made in key regions like Kenya.

Africa needs deliberate investment in digital to benefit from tech revolution

Rack Centre and PwC outline objectives of a webinar that will focus on how the continent can leverage the digital revolution.

Digital transformation: It’s not the CIO's job

Those who say that digital transformation is the CIO's job are probably the same people who are confusing the modernisation of technology and digital transformation says James Hickman, Chief Customer Officer at Altron Karabina.

Speedcast secures lucrative tech services deal with DRC mining firm

Open-pit copper and cobalt mine site in Sub-Saharan Africa to receive fully managed communications services with WAN optimisation.

Modernising banking analytics and financial services in Africa

Data platforms and analytics engines need to be modernised, business staff need to be enabled to effectively read, work with, analyse and communicate with data says Suhail Rassool - Africa Sales & Channel Manager, Qlik – iOCO.
25 Aug

AWS cloud upskilling initiative doubles global presence

The Amazon Web Services re/Start training programme now reaches 52 cities across 25 countries, including in some Sub-Saharan Africa nations.
24 Aug

First Distribution signs up OpenEye for Africa

OpenEye combines and analyses event data from videos, alarm systems, access control, sales transactions and Internet of Things (IoT) devices.