Business Intelligence

New innovation trumpets Africa’s growing interest in Metaverse

African tech start-up SodaWorld, recently backed by Swiss venture capital firm, is a platform designed to connect musicians with revenue opportunities.
Christopher Tredger

Sales on contact – go digital but not ‘disparate digital’

Integration of a contact centre platform with CRM delivers the perfect customer journey and CX says Anne-Meine Gramsma, Chief Commercial Officer of ContactCenter4ALL.

Niger launches digital platform to bolster trade

Webb Fontaine and the Niger Chamber of Commerce and Industry launch Niger National Single Window (NNSW) platform.

African Tech Voices: Digital trade key to unlocking Africa’s economic potential

The digital transformation of customs and borders in Africa could improve efficiencies in processes and yield trade gains on the continent of US$20-billion a year says Ope Babalola, Managing Director of Webb Fontaine.

Hearing the digital voice of the customer

With advanced digital voice of the customer approaches, companies can adapt to the changing needs of the customer, says Shikesh Lalbahadur, head of digital at Quality Connect.

Infobip completes Peerless Network acquisition strengthening its U.S. and global offer

Global cloud communications platform creates one-stop shop for omnichannel communications helping businesses make more meaningful connections with customers in 190 countries.

African Tech Voices: Making AgriTech your business

Estelle Lubbe, co-founder and CXO of The Awareness Company, believes technology can play a significant role in streamlining agricultural operations across the value chain.

African Tech Voices: ‘IOT in Agri is huge, it’s just not called IOT’

Roger Hislop, Exco member of the IoT Industry Council of South Africa (IOTIC) delves into the shifting boundaries of agricultural production and potential with the Internet of Things.
22 Jul

Africa techpreneurs invited to compete in space solution race

The Africa Earth Observation Challenge (AEO) is an open innovation start-up challenge, focusing on earth observation data solutions.
20 Jul

Network connectivity boost for SA’s technical research, education ecosystem

Systems integrator NEC XON links up with the South African National Research and Education Network (SANReN), TENET, CSIR to bolster tech.

CloudSmiths DotModus merge at the right time

Both have partnership growth in mind behind newly formed customer journey powerhouse.

African Tech Voices: Rethinking the Data Age

It’s time for businesses to rethink and modernise data management strategies to ensure they’re set up to achieve better outcomes and digitally differentiate says Eylem Oruc, Sr. Director, Unstructured Data Solutions (UDS) - META, Dell Technologies.
Jul 13, 2022

Automation, analysis and AI fuel demand for IOT platforms in SA

IOT projects gain impetus, with specific requirement to replace legacy systems within the country’s manufacturing industry.