The rise of Chat Commerce in Africa
Looking ahead, we envision countries like South Africa, Nigeria, Kenya, and Egypt to spearhead chat commerce adoption.
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Telkom partners Clickatell to tap into SA’s burgeoning Fintech space
According to the companies, Telkom customers can easily and safely pay bills, recharge and purchase new service bundles in WhatsApp.
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SA’s Dis-Chem opts for Clickatell to WhatsApp customers
According to Aberdeen Research, chat commerce can deliver a 75% boost in annual revenue growth and a 48% increase in customer retention rates.