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10 hours ago

Orange, Focus partner to keep data in Tunisia

The partnership will provide businesses of all sizes with cloud environments hosted and operated in Tunisia, focusing on data control, security, performance and local technical support.
Editor's choice
7 Oct

Why employee experience drives customer success

This opinion piece explores how companies are investing heavily in AI, automation and CX platforms, yet customers still often want to speak to a real person when problems arise. This makes customer service employees critical to the customer experience.

7 Oct

Why credential protection is the foundation of cyber resilience

Prioritising identity protection and streamlining Active Directory recovery strengthens organisational resilience, enabling faster and more trustworthy recovery when incidents occur. This ultimately forms the foundation of modern cyber resilience.

7 Oct

Why Africa must build AI, not import it

The success of M-PESA, MoMo and USSD-based services shows the power of designing for local conditions. AI should do the same, supporting users across the full spectrum of connectivity and device access.

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