Editor's choice

Capitalising on Africa’s data centre boom

Data centres undoubtedly represent enormous opportunity in Africa as demand for seamless network connectivity continues to rise on the continent and around the world.

Friday

The future is cloudy: how channel partners can thrive in a new era

The evolution of hyperscale cloud computing has fundamentally transformed the landscape for channel partners, necessitating a strategic realignment with third-party IT providers.

Friday

How AI is changing the value of people in the BPO sector

We must look past the current hype cycle to establish the real value of AI in the contact centre environment.

Wednesday