Interview: Ericsson powers Econet’s AI, 5G ambitions
The Zimbabwean operator is accelerating its shift to AI-driven networks and cloud infrastructure.
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Dan Kwach returns to ADC in AI role
The technology veteran is returning to Kenya to lead Cassava’s AI data centre strategy.
Editor's choice
Why employee experience drives customer success
This opinion piece explores how companies are investing heavily in AI, automation and CX platforms, yet customers still often want to speak to a real person when problems arise. This makes customer service employees critical to the customer experience.
Why credential protection is the foundation of cyber resilience
Prioritising identity protection and streamlining Active Directory recovery strengthens organisational resilience, enabling faster and more trustworthy recovery when incidents occur. This ultimately forms the foundation of modern cyber resilience.
Why Africa must build AI, not import it
The success of M-PESA, MoMo and USSD-based services shows the power of designing for local conditions. AI should do the same, supporting users across the full spectrum of connectivity and device access.
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