SA's Ocular Technologies appointed VAR for Genesys

Strong focus on digital transformation and AI, via the PureConnect platform.

Ocular Technologies

Nov 27, 2019 |

2:00

Jul 3, 2019

Google, Genesys partner to democratise AI

Companies have combined technologies to support the fully automated call centre and enhance the customer experience.

Christopher Tredger

Jul 2, 2019

Tech-savvy, empowered consumers call the shots

Christopher Tredger

May 17, 2019

Elingo backs true cloud disruption across Africa

Adriaan van Staden

Aug 1, 2018

Intense channel discussion signals Africa's readiness to digitise – Genesys

Christopher Tredger

Merijn te Booij

Jul 19, 2018

Why are companies still failing their customers?