Choice, mobility, convenience drive customer experience

Elingo highlights research which shows while the type of industry will greatly influence CX, ultimately it is a matter of choice and first contact resolution.
Dec 19, 2019

2019 - The year of the cloud in South Africa

The past few months have seen local organisations migrate towards the cloud and its usage / consumption model. While part of this can be attributed to the need for continued innovation, a major factor has been the difficult economic times, says Karl Reed, Chief Solutions Officer: Executive at Elingo.