Infobip delivers omnichannel solution to youth employment accelerator
Infobip has delivered an omnichannel solution to Harambee Youth Employment Accelerator.
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Infobip South Africa partners with Praekelt Consulting - bolstering customer communication through their Partner Connect Programme
Praekelt designs and builds human-centred digital interfaces that leverage technology to transform businesses.
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South Africa sees boost in the uptake of CCaaS
Traditional contact centres are having to adapt quickly and many are turning to cloud based solutions, in particular Contact Centre as a Service (CCaaS).