Infobip contracted to provide voice, SMS capability for e-commerce outfit Jiji Africa
Jiji currently has no plans to roll out additional channels as its management feels that the SMS and voice solution are adequate to their customers’ current need.Staff Writer
New VP Global Marketing joins Infobip Group's Executive Leadership Team
leader Maria Inès Carrelli to the Board of Directors as Vice President of Global Marketing.
Infobip launches Infobip Startup Tribe, its new global startup program
Infobip Startup Tribe program will be led by newly appointed director Nikola Pavesic.
Organisations must harness the power of a UCX to meet modern customer demands
The goal is that the customer must be able to continue the conversation seamlessly with an organisation at any point and over any channel of customer’s choice says Jeremy Osborne, Strategic Account Manager at Infobip SADC.
Infobip named a Leader in the 2021 IDC MarketScape for Communications Platform as a Service
The IDC MarketScape evaluates providers in the CPaaS market that vary in scale and scope but have been innovators over the years and helped to establish this segment.
Infobip donates communications platform to Laerskool Leondale
The communication platform will enable the school to seamlessly communicate with students, parents, and staff more cost-effectively and efficiently.
Kenya’s HFC bank takes up Infobip’s WhatsApp banking solution to extract maximum value from its digital platform
Infobip deployed a WhatsApp Business API and SMS banking solution at Kenya’s HF Group Plc’s banking subsidiary HFC, which sought to improve customer interaction and increase the number of transactions on its digital banking platform.
Arifu-SOMO educational partnership adopts Infobip’s WhatsApp Business API solution to train entrepreneurs in Africa
Infobip has delivered a WhatsApp for Business API solution to a Kenya-based educational partnership – Arifu-SOMO.
Infobip announces US$300m acquisition of OpenMarket
Deal accelerates global cloud communications firm’s path to over US$1-billion in run rate revenue.
Le besoin en centre de contact en tant que service s'accélère avec l'explosion de la transformation digitale
Cela pousse les centres de contact traditionnels à adopter des solutions basées sur le cloud, telles que les centres de contact en tant que service (ou CCaaS, de l’anglais Contact Center as a Service).
Insurance management in Zambia via cloud-based contact centre
Hollard Insurance Zambia invests in Infobip technology to offer remote access to customer care, platform for insurance management.