Infobip contracted to provide voice, SMS capability for e-commerce outfit Jiji Africa

leader Maria Inès Carrelli to the Board of Directors as Vice President of Global Marketing.

Infobip Startup Tribe program will be led by newly appointed director Nikola Pavesic.

The goal is that the customer must be able to continue the conversation seamlessly with an organisation at any point and over any channel of customer’s choice says Jeremy Osborne, Strategic Account Manager at Infobip SADC.

The IDC MarketScape evaluates providers in the CPaaS market that vary in scale and scope but have been innovators over the years and helped to establish this segment.

Ukheshe Technologies and Infobip introduce chat banking solution.

The communication platform will enable the school to seamlessly communicate with students, parents, and staff more cost-effectively and efficiently.

Infobip deployed a WhatsApp Business API and SMS banking solution at Kenya’s HF Group Plc’s banking subsidiary HFC, which sought to improve customer interaction and increase the number of transactions on its digital banking platform.

Infobip has delivered a WhatsApp for Business API solution to a Kenya-based educational partnership – Arifu-SOMO.

Deal accelerates global cloud communications firm’s path to over US$1-billion in run rate revenue.

Cela pousse les centres de contact traditionnels à adopter des solutions basées sur le cloud, telles que les centres de contact en tant que service (ou CCaaS, de l’anglais Contact Center as a Service).

Hollard Insurance Zambia invests in Infobip technology to offer remote access to customer care, platform for insurance management.