MNOs must leverage partnerships to deliver and gain a competitive edge
A good example of an MNO-driven messaging solution is Rich Communication Services (RCS ) says Sizo Nkosi, Partnerships Manager for MNOs at Infobip.
Sizo Nkosi
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Organisations need to invest in digital, customer-facing technology to secure success
Customer-centric digital transformation projects can increase digital maturity and deliver more value.
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Adopting a multi-channel contact centre strategy is key for MNOs
If they want to improve CX and boost competitiveness says Sizo Nkosi, Partnerships Manager for MNOs at Infobip.
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Infobip obtains Zambia licence, opening new possibilities in the SADC region
Market is key to its expansion and servicing of the Southern African Development Community (SADC) region.
2:10
Infobip integrates SMS and WhatsApp Notifications into Adobe Commerce
Infobip’s CPaaS extension helps organisations and enterprises vastly improve customer experience and boost loyalty with the addition of popular communications channels.
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Infobip scoops Service Provider Of The Year Award at inaugural WASPIES Awards
The WASPIES is a peer recognition awards ceremony and networking event that celebrates the association’s members.
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Infobip’s omnichannel solutions enable Kenya’s Stima Sacco to offer a superior customer experience and lower costs
Platform enables the organisation to enhance customer engagement and thus improve customer experience.
4:50
Infobip provides SMS and USSD platforms to Nigerian Fintech software provider AppZone
AppZone looks to expand further on the continent
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Infobip reconnu comme ‘Top Employer’ meilleur employeur de l'année en Afrique, en matière de pratiques RH
Infobip, acteur mondial en communication Cloud et omnicanale en B to B, vient de se voir attribuer la prestigieuse certification «Top Employer 2022»
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Infobip recognised as Top Employer of the year for its people practices in Africa
Company has been awarded the Top Employer certification for 2022 by the Top Employer Institution, which recognises excellence in people practices.
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Infobip provides chat banking solution to Fintech start-up Afridig Wallets to drive affordable financial inclusion
Infobip has implemented a WhatsApp-based chat banking solution for Fintech start-up Afridig Wallets.
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Ocular Technologies partners with Infobip to enrich its customer engagement offering with WhatsApp for Business API
Johannesburg-based company empowered with WhatsApp for Business Application Programming Interface (API) capabilities.