Infobip Nigeria

Nigerian businesses can harness conversational messaging to better engage customers in the digital era

To successfully engage with customers in the digital space, businesses are increasingly making the shift towards hyper-personalisation, automation, and 24/7 availability says Olatayo Ladipo-Ajai, Regional Manager at Infobip Nigeria.
Olatayo Ladipo-Ajai
Apr 21, 2023

Boosting profitability and enhancing deeper customer engagement with conversational banking

For financial institutions to maintain a competitive edge, it is becoming crucial to embark on a deeply rooted customer engagement strategy says Marina Bolfan, Senior Customer Growth Executive at Infobip Nigeria.

Q&A: The state of ICT in Nigeria

Olatayo Ladipo-Ajai, Country Manager at Infobip Nigeria explains why the rise of the tech-savvy customer calls for humanised digital customer engagement.
Nov 8, 2022

African Tech Voices: Omnichannel adoption is set to drive the new ecommerce experience

We are seeing the line between physical and digital commerce becoming increasingly blurred says Mayen Warrie, Key Account Executive at Infobip Nigeria.

Infobip Nigeria receives two accolades at the high-profile annual Tech Innovation Awards

Company has won two awards at the prestigious 6th annual Tech Innovation Awards, held at the Lagos Oriental Hotel last week.
Jul 27, 2021

Infobip Nigeria honoured as the best Communication Solution Provider of the Year at two Awards ceremonies

Infobip Nigeria received the Outstanding Business Communication Solution Provider of the Year award

Customer is King as African organisations try to differentiate from their competitors

Africa is a rapidly growing market, so providing an enhanced CX is key to harnessing this potential says Olatayo Ladipo-Ajai, Country Manager at Infobip Nigeria.
Oct 29, 2020

Ubongo drives deeper engagement via Infobip’s WhatsApp solution

Ubongo creates localised and multi-platform educational media that reaches millions of families through accessible technologies.

Nigerian businesses set to harness the power of WhatsApp

In Nigeria, the potential market for WhatsApp Business API is significant.