Karl Reed

2019 - The year of the cloud in South Africa

The past few months have seen local organisations migrate towards the cloud and its usage / consumption model. While part of this can be attributed to the need for continued innovation, a major factor has been the difficult economic times, says Karl Reed, Chief Solutions Officer: Executive at Elingo.
Aug 28, 2019

Cloud reimagined

The arrival of multinational data centres has seen local organisations increasingly looking at ways of embracing cloud services and adapting their strategies to facilitate an easier transition into this environment.
Aug 8, 2019

AI to change contact centre CX experience

For companies looking to enhance their contact centre environments, AI can be leveraged to deliver more improved CX at unprecedented levels.