George Muhia

Redefining banking and finance in Kenya

Kenyan financial institutions must continue adopting innovative communication strategies to effectively engage their growing tech-savvy customer base.
George Muhia
3:50
Jul 24, 2023

Rise of the machines

The rise of chatbots represents a major shift in the way that businesses interact with customers.
3:30
May 11, 2020

Contact Centre as a Service gaining traction among Kenyan SMEs

As it offers scalability as and when the operational needs of an enterprise change says Infobip Africa.