Infobip

Redefining banking and finance in Kenya

Kenyan financial institutions must continue adopting innovative communication strategies to effectively engage their growing tech-savvy customer base.
George Muhia
1:40

Infobip, Bayobab tie-up to transform SMS services in Africa

With this partnership, Bayobab is streamlining its SMS connectivity and reducing associated administrative costs, according to Infobip.
1:50

Infobip scoops IDC CPaaS award for third consecutive year

Infobip operates in 50 African countries and 190 globally, allowing businesses to connect with clients across multiple regions, including over 7 billion mobile devices.
4:20
Jan 24, 2025

Shifting expectations: Steering through the logistics of change in South Africa

Chatbots and virtual assistants can help transport companies streamline processes and focus on what's most important by providing time-sensitive information.
3:30
Dec 13, 2024

The future of insurance in Africa rests on embracing technology

To exceed customer expectations, insurance companies must implement new technology, practices and processes.
5:20
Dec 9, 2024

AI revolutionises the telecom sector

The integration of AI opens up an abundance of monetisation potential for telecommunications firms.
3:50

Embracing diversity to build high-performing teams in a global market

Diverse teams bring a unique blend of perspectives, experiences, and skills to the table, fuelling creativity and innovation.
4:00
Oct 16, 2024

How Africa's BFSI sector is leaping over legacy hurdles

The BFSI sector can address legacy challenges, promote financial inclusion, and contribute to the country's economic progress by embracing AI and digital technologies.
4:30
Aug 12, 2024

Telcos must embrace data-driven strategies to enhance customer experience

The incorporation of Artificial Intelligence (AI) and Machine Learning (ML) into data analysis is becoming increasingly crucial for telecom companies.
2:40

Celebrating the achievements of women in South Africa’s technology sector

Despite the challenges they face, women are increasingly taking on bigger roles and making meaningful contributions to the industry.
4:30
Jul 1, 2024

Empowering small businesses in Africa through digital communication solutions

Some small businesses have attained success by being strategic with their digital communication activities.
3:30

Chatbot technology is empowering South Africa’s digital natives who are shaping the future of communication

AI-driven chatbots are becoming increasingly ubiquitous as part of organisational communication strategies.