Redefining banking and finance in Kenya

With this partnership, Bayobab is streamlining its SMS connectivity and reducing associated administrative costs, according to Infobip.

Infobip operates in 50 African countries and 190 globally, allowing businesses to connect with clients across multiple regions, including over 7 billion mobile devices.

Chatbots and virtual assistants can help transport companies streamline processes and focus on what's most important by providing time-sensitive information.

To exceed customer expectations, insurance companies must implement new technology, practices and processes.

The integration of AI opens up an abundance of monetisation potential for telecommunications firms.

Diverse teams bring a unique blend of perspectives, experiences, and skills to the table, fuelling creativity and innovation.

The BFSI sector can address legacy challenges, promote financial inclusion, and contribute to the country's economic progress by embracing AI and digital technologies.

The incorporation of Artificial Intelligence (AI) and Machine Learning (ML) into data analysis is becoming increasingly crucial for telecom companies.

Despite the challenges they face, women are increasingly taking on bigger roles and making meaningful contributions to the industry.

Some small businesses have attained success by being strategic with their digital communication activities.

AI-driven chatbots are becoming increasingly ubiquitous as part of organisational communication strategies.