The evolution of digital finance - conversational wallets
Conversational wallets have transformed how we manage our finances, offering numerous advantages for individuals and businesses alike.
Daisy Osamor
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South African financial institutions adopt omnichannel strategies to retain customers and redefine CX
To overcome these challenges, financial institutions must start viewing technology as more of an enabler rather than a disrupter.
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Rise of the machines
The rise of chatbots represents a major shift in the way that businesses interact with customers.
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Cracking the code: Unravelling the complexities of omnichannel communication excellence in the retail space
Another common challenge around omnichannel implementation is that of data management and integration.
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Digital spam
Retailers must strike a balance between staying visible and avoiding marketing communication overload.
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How unified communications can power the modern-day hybrid workplace
Unified communications is a technology that integrates various communication tools, including voice, video, chat, email, and more, into a unified platform.
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Infobip announces Microsoft Dynamics 365 Marketing integration to support marketing communications
Native SMS integration enhances Infobip’s collaboration with Microsoft following its deployment on Microsoft Azure.
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Infobip launches ShiftMag, a digital magazine to reach the developer community globally
From best practice advice to interviews with software engineering leaders, ShiftMag offers insight and content for developers globally.
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IDC MarketScape names Infobip as a Leader in the Communications Platform as a Service for the second time
Global cloud communications platform Infobip has been named a Leader in the IDC MarketScape Worldwide Communications Platform as a Service (CPaaS) 2023 Vendor Assessment (doc #US50607923, May 2023).
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Fawry partners with Infobip to enhance electronic payment services
Fawry, the leading payments and fintech company in Egypt, has partnered with Infobip, a global cloud communications platform, to enable payments through META channels.
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RCS: Empowering MNOs to compete against OTT players in lucrative A2P messaging space
The future of business messaging lies with RCS messaging – it is what consumers want, it is what enterprises will need to provide, and will ultimately benefit from it as the engagement it offers is superior to that of any other digital channel.
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Peerless Network, an Infobip Company, Adds Four Markets Expanding Network’s Reach
Infobip finalised its acquisition of Peerless Network in mid 2022.