Redefining banking and finance in Kenya
Kenyan financial institutions must continue adopting innovative communication strategies to effectively engage their growing tech-savvy customer base.
George Muhia
1:40
Infobip, Bayobab tie-up to transform SMS services in Africa
With this partnership, Bayobab is streamlining its SMS connectivity and reducing associated administrative costs, according to Infobip.
1:50
Infobip scoops IDC CPaaS award for third consecutive year
Infobip operates in 50 African countries and 190 globally, allowing businesses to connect with clients across multiple regions, including over 7 billion mobile devices.
4:20
Shifting expectations: Steering through the logistics of change in South Africa
Chatbots and virtual assistants can help transport companies streamline processes and focus on what's most important by providing time-sensitive information.
3:30
The future of insurance in Africa rests on embracing technology
To exceed customer expectations, insurance companies must implement new technology, practices and processes.
5:20
AI revolutionises the telecom sector
The integration of AI opens up an abundance of monetisation potential for telecommunications firms.
3:50
Embracing diversity to build high-performing teams in a global market
Diverse teams bring a unique blend of perspectives, experiences, and skills to the table, fuelling creativity and innovation.
4:00
How Africa's BFSI sector is leaping over legacy hurdles
The BFSI sector can address legacy challenges, promote financial inclusion, and contribute to the country's economic progress by embracing AI and digital technologies.
4:30
Telcos must embrace data-driven strategies to enhance customer experience
The incorporation of Artificial Intelligence (AI) and Machine Learning (ML) into data analysis is becoming increasingly crucial for telecom companies.
2:40
Celebrating the achievements of women in South Africa’s technology sector
Despite the challenges they face, women are increasingly taking on bigger roles and making meaningful contributions to the industry.
4:30
Empowering small businesses in Africa through digital communication solutions
Some small businesses have attained success by being strategic with their digital communication activities.
3:30
Chatbot technology is empowering South Africa’s digital natives who are shaping the future of communication
AI-driven chatbots are becoming increasingly ubiquitous as part of organisational communication strategies.