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10 Mar 2025

Botswana welcomes CCI Global, a BPO provider

The new BPO hub is expected to generate thousands of skilled job opportunities in data entry, customer support, IT services, and digital marketing.
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13 Jan 2025

Kenya hails BPO industry as a saving grace in job creation

Kenya believes it is on a mission to become a global powerhouse for BPO, offering meaningful employment opportunities for its youth.
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29 Aug 2024

Kenya becomes 'favoured' global BPO market, says Sama

The company says Kenya was a preferred destination due to the quality of human capital that is versatile enough to serve various market segments.
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7 Dec 2023

SA’s business processes outsourcing firm Sigma expands into US

Sigma has named John Moody as vice president of business development, with the aim of expanding the company's client base in the US.
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2 Aug 2023

Nutun bets on South Africa as outsourcing destination

The company says the country’s BPO sector has experienced rapid expansion in recent years, but there’s still room to grow.
5:30

CallForce relies on SAP Business One for greater business insight

CallForce's multiple offices and revenue streams require a real-time access to critical information, enabling dynamic and timely decisions.
2:10
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9 Apr 2014

Technology key to unlocking further African economic growth

World Bank says improved training and modernisation of services could boost Africa’s boom.
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7 Jun 2012

Kenya's outsourcing tech sector experiences dramatic slump

Business process outsourcing (BPO) firms are struggling to survive, says Kenya's ICT board CEO Paul Kukubo.