Richard Firth
4:30
Feb 25, 2020

AI set to enhance customer experience

Although AI will undoubtedly have a major effect on many areas of the business, such as training, HR, sales and marketing, its application in customer experience will be particularly useful.
3:20
Dec 12, 2019

Cloud still too pricey in SA

In Africa, cloud spending has also seen a marked increase, according to the Cloud Africa 2018 report, a research project conducted by World Wide Worx for F5 Networks.
4:50
Nov 12, 2019

Software licencing should be getting simpler, but it's not

While most licensing works on a per-user basis, some vendors have started offering different options in order to simplify the process, says Richard Firth, CEO of MIP Holdings.