AI set to enhance customer experience
Although AI will undoubtedly have a major effect on many areas of the business, such as training, HR, sales and marketing, its application in customer experience will be particularly useful.
Software licencing should be getting simpler, but it's not
While most licensing works on a per-user basis, some vendors have started offering different options in order to simplify the process, says Richard Firth, CEO of MIP Holdings.
Conscious Companies awards applauds 2019 finalists
Click here to read moreConscious Companies, in partnership with Primeserv, are proud to announce the finalists of the Conscious Companies Awards 2019.
Real-Time Claims Processing Time Slashed with PilotFish Solutions
Click here to read moreInnovative technology, as well as extensive implementation and integration experience, delivered a winning solution to meet a client’s demanding pharmacy benefit delivery requirements.
Digital transformation is changing risk management in banks
Risk management will change significantly over the next decade, and banks need to get on board now, says Richard Firth, CEO of MIP Holdings.