BUSINESS TECHNOLOGY MEDIA FOR AFRICA
4:10
flags
18 May 2020

South Africa sees boost in the uptake of CCaaS

Traditional contact centres are having to adapt quickly and many are turning to cloud based solutions, in particular Contact Centre as a Service (CCaaS).
3:30
flags
11 May 2020

Contact Centre as a Service gaining traction among Kenyan SMEs

As it offers scalability as and when the operational needs of an enterprise change says Infobip Africa.
 
ITWeb proudly displays the “FAIR” stamp of the Press Council of South Africa, indicating our commitment to adhere to the Code of Ethics for Print and online media which prescribes that our reportage is truthful, accurate and fair. Should you wish to lodge a complaint about our news coverage, please lodge a complaint on the Press Council’s website, www.presscouncil.org.za or email the complaint to enquiries@ombudsman.org.za. Contact the Press Council on 011 484 3612.
Copyright @ 1996 - 2025 ITWeb Limited. All rights reserved.