Redefining banking and finance in Kenya
Kenyan financial institutions must continue adopting innovative communication strategies to effectively engage their growing tech-savvy customer base.
3:50
Rise of the machines
The rise of chatbots represents a major shift in the way that businesses interact with customers.
3:30
Contact Centre as a Service gaining traction among Kenyan SMEs
As it offers scalability as and when the operational needs of an enterprise change says Infobip Africa.