As part of a broader cloud strategy, the MTN Group has enhanced its internal cloud capabilities by certifying over 1,250 employees through the Microsoft Enterprise Skills Initiative (ESI).
The MTN Group has trained over 1,250 employees through the Microsoft Enterprise Skills Initiative (ESI), part of a broader cloud strategy launched in 2022 under Project Nephos.
The strategy began with a five-year partnership with Microsoft and the establishment of a Cloud Centre of Excellence.
The ESI is designed to build enterprise-wide capability in cloud technologies and deliver measurable business value across operations and customer experience, said MTN.
The initiative covered Azure fundamentals, apps and infrastructure, data and AI, security, devSecOps, and data management.
The MTN Group claims that over the past 12 months, it has certified more employees than any other Microsoft customer in Africa.
This extensive training initiative has equipped MTN employees across its markets and platform businesses with the necessary skills to effectively leverage cloud technologies, driving innovation and improving operational efficiency, it said.
Sustaining the momentum, the firm highlighted that it plans to deepen its engagement with Microsoft by expanding the programme to include advanced certifications in AI, security, and modern workplace.
“By equipping their workforce with advanced cloud skills, MTN is well-positioned to drive innovation and deliver exceptional value to their customers,” said Alkis Flemetakis, account director at Microsoft.
According to the company, MTN South Africa and MTN Nigeria directed the scale and pace of the certification process across the Group. It also benefited from engagement with its other operating businesses including digital infrastructure business Bayobab and application programming interface marketplace Chenosis.
Nikos Angelopoulos, MTN Group chief information officer, said the initiative is about arming the workforce with technical depth.
He commented: “The Microsoft ESI programme has provided a structured learning path that enables employees to build meaningful technical depth and apply these skills in their roles.”
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