4:30
10 Jan 2017

OPINION: Managed Services – a hands-free option for innovators

Ian Summerfield, Manager of Services Portfolio at Jasco Enterprise believes managed services offers the flexibility businesses require to focus on innovation.
2:50
20 Apr 2016

OPINION: Analytics and contact centres – add smarts and soar

The impact of voice analytics in transforming the call centre operation.
6:10
24 Mar 2016

OPINION: It's time to step up to the Cloud

In South Africa, cloud adoption requires a mind-set change at an enterprise level.