First Distribution adds AvePoint Digital Collaboration Security and Management Solutions

Both have partnership growth in mind behind newly formed customer journey powerhouse.

According to the International Finance Corporation, 230 million jobs in sub-Saharan Africa will require digital skills by 2030 says Robin Fisher, Emerging Markets Senior Area Vice President at Salesforce.

Despite predicted 7% growth in digital commerce this year, rising costs due to COVID-19 expected to hit the supply chain.

Cloud-related technologies will account for 27% of digital transformation IT spending this year, growing to 37% in 2026 says Richard Chambers, Area Vice President, Africa & MED, Salesforce.

G20 countries could miss out on US$11.5-trillion of cumulative GDP growth if the growing digital skills gap is not addressed, according to Accenture, says Robin Fisher, Senior Area Vice President, Salesforce Emerging Markets.

US-based customer relationship management solutions giant Salesforce completes the purchase of Slack Technologies.

Customer-centricity and positive employee experiences will show us what it means for companies to be resilient says Robin Fisher, Area Vice President, Salesforce - Emerging Markets.

Global CRM company Salesforce has released research from market intelligence firm IDC.

Companies that have migrated the majority of their business systems to the cloud save on average more than 20 percent in IT spending as a percentage of revenue. Cloud application projects have also been found to deliver more than double the Return on Investment of traditional on-premise projects.