Things not to miss when mapping your customer journey transformation
Danny Drew, Avaya's Managing Director for South Africa, says while there is no industry-wide standardisation of customer journey transformation mapping, there are key steps to keep in mind.
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Avaya Names First Distribution as Distributor in South Africa and the SADC Region
Distribution partner adds solutions for customer and team engagement to its world-class vendor portfolio.
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Avaya appoints new leadership to drive growth in SADC region
Avaya is making changes to its executive team to drive growth in the (SADC) region.