eBook: Supercharging ITSM with ITOM for Dummies

The need to digitise employee services and workflows across the enterprise is critical, says Freshworks.
Jan 29, 2018

ITSM - faster, better and cheaper with Big Data and Machine Learning

Edward Carbutt, Executive Director at Marval Africa says the application of Machine Learning to sift, sort, analyse and manage Big Data could help to simplify the tasks of ITSM.