iMobility unveils omnichannel customer support solutions
The development of iMobility's omnichannel solution was driven by the need to provide an agile and responsive customer support experience, says Nazeer Adam, CEO of iMobility.
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iMobility explores benefits, opportunities of opex models in the African region
Instead of making significant upfront investments in infrastructure, businesses can opt for a pay-as-you-go approach, says Nazeer Adam, CEO of iMobility.
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iMobility transforms call centres with advanced RoboDialing AI-assist communication services
Focused on AI development and integrated with ChatGPT and conversational bots, the platform has features to create feeds and suggestions that help agents answer queries quickly and efficiently.