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SEACOM suffers cyber security attack

By , ITWeb
Africa , 12 May 2023
Alpheus Mangale, Seacom group CEO.
Alpheus Mangale, Seacom group CEO.

Telecoms provider SEACOM confirmed this week it has suffered a cyber security incident, which it says impacted a ‘small number’ of customers.

In a statement, SEACOM says in response to the occurrence, the company’s IT and security teams immediately implemented business continuity plan.

“The situation was contained timeously, and any developments are closely monitored,” says the company.

SEACOM, which recently appointed Alpheus Mangale as CEO, adds that the incident was contained to its hosting environment. It says the incident impacted “a small number of customers, all of whom have been personally notified and are kept abreast of recovery plans.”

Further, SEACOM says: “Our initial investigation has found that no customer data has been compromised. We want to assure our managed services, corporate and wholesale customers that the impact was limited to a small server environment and had no impact on our core network.”

According to SEACOM business and wholesale connectivity services, which form part of its most prominent business offering, were unaffected by this incident and remain stable.

The company says customers and data are of the ‘utmost importance’ and it will continue to proactively monitor all systems on its network to mitigate any threats and respond to any incident.

“We are currently undergoing a structured recovery process to ensure that our systems are fully restored. During this time, our customers and staff remain our top priority, and as such, we will continue to keep them engaged in the process,” says SEACCOM.

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