Knowledge Base AI enables smart FAQ bots, without coding
Knowledge Base AI allows businesses to create a smart FAQ bot for multiple channels in minutes, says Joachim Jonkers, Director of Product – AI at Sinch.
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Booking.com warns of an increase in travel scams
Marnie Wilking, the company's online safety executive, is quoted as saying scams had increased by 500 to 900% during the last 18 months.
5:30
Is ChatGPT a better writer than me?
If my goal is to remain one step ahead, it’s vital for me to know what I’m up against – this means keeping tabs on AI’s ever-expanding capabilities.
5:10
Prompt engineering can slash development time - in the right hands
Finding ways to leverage that trend and tap into the efficiencies that can come with the smart use of AI can significantly benefit companies.
5:10
The future of work: green jobs, digital frontiers, and liquid workforces
The scale of the disruption ahead could be as dramatic as the COVID-19 lockdowns and the advent of the web.
3:30
Transparency, policy and integrity: The business value of ChatGPT
One of the first concerns around ChatGPT and its use cases within organisations is that regulations and legislation haven’t caught up.
4:50
Smart partnerships key to next-generation customer experience
Customer experience must be driven by the right partner ecosystem and underpinned by AI to deliver real business value, says Sinch.
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What is AI governance and why do we need it?
Make no mistake, ChatGPT is popularising Artificial Intelligence to the masses and certainly can add tremendous value for selected use cases.
4:10
ChatGPT - the ultimate spreader of fake news?
It is becoming an increasingly apparent problem that ChatGPT is not always 100% accurate.
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AI’s coming for the forex sector, but it needs to get the basics right first
Traditional client onboarding processes can, for example, be complex and tedious.
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Plan to use AI? Get your data ready
To use AI to full advantage requires greater visibility and control over data.
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Kenya halts Sam Altman's Worldcoin project for security reasons
Kithure Kindiki, the interior minister, ordered the suspension today to allow government agencies to investigate potential threats to public safety.