ChatGPT

Knowledge Base AI enables smart FAQ bots, without coding

Knowledge Base AI allows businesses to create a smart FAQ bot for multiple channels in minutes, says Joachim Jonkers, Director of Product – AI at Sinch.
1:10
Jun 24, 2024

Booking.com warns of an increase in travel scams

Marnie Wilking, the company's online safety executive, is quoted as saying  scams had increased by 500 to 900% during the last 18 months.
5:30
May 24, 2024

Is ChatGPT a better writer than me?

If my goal is to remain one step ahead, it’s vital for me to know what I’m up against – this means keeping tabs on AI’s ever-expanding capabilities.
5:10
May 22, 2024

Prompt engineering can slash development time - in the right hands

Finding ways to leverage that trend and tap into the efficiencies that can come with the smart use of AI can significantly benefit companies.
5:10

The future of work: green jobs, digital frontiers, and liquid workforces

The scale of the disruption ahead could be as dramatic as the COVID-19 lockdowns and the advent of the web.
3:30
Oct 11, 2023

Transparency, policy and integrity: The business value of ChatGPT

One of the first concerns around ChatGPT and its use cases within organisations is that regulations and legislation haven’t caught up.
4:50
Sep 19, 2023

Smart partnerships key to next-generation customer experience

Customer experience must be driven by the right partner ecosystem and underpinned by AI to deliver real business value, says Sinch.
9:00
Aug 30, 2023

What is AI governance and why do we need it?

Make no mistake, ChatGPT is popularising Artificial Intelligence to the masses and certainly can add tremendous value for selected use cases.
4:10
Aug 15, 2023

ChatGPT - the ultimate spreader of fake news?

It is becoming an increasingly apparent problem that ChatGPT is not always 100% accurate.
4:40
Aug 10, 2023

AI’s coming for the forex sector, but it needs to get the basics right first

Traditional client onboarding processes can, for example, be complex and tedious.
4:10
Aug 4, 2023

Plan to use AI? Get your data ready

To use AI to full advantage requires greater visibility and control over data.
1:20
Aug 2, 2023

Kenya halts Sam Altman's Worldcoin project for security reasons

Kithure Kindiki, the interior minister, ordered the suspension today to allow government agencies to investigate potential threats to public safety.