IT security spend to increase ... but is it enough?
Gartner research suggests top three drivers for spending is security risks, business needs and industry changes.
3:50
Don't rely on tech alone to protect against cybercrime
There are five critical elements to consider says Edward Carbutt, Executive Director at Marval Africa.
4:10
ITSM - faster, better and cheaper with Big Data and Machine Learning
Edward Carbutt, Executive Director at Marval Africa says the application of Machine Learning to sift, sort, analyse and manage Big Data could help to simplify the tasks of ITSM.
3:20
Shadow IT – a cause for concern or an enabler for the business?
Edward Carbutt, Executive Director at Marval Africa, explains the pros and cons of what he says has emerged from employee frustration with IT departments.
4:10
OPINION: Is your IT department run by the right people?
Those who head up IT Service Management must be able to communicate and work within a team, or they could do more damage than good suggests Edward Carbutt, Executive Director at Marval Africa.
4:30
OPINION: Seven habits of effective IT service management
Edward Carbutt, Executive Director at Marval Africa, discusses several tasks he believes are linked to effective IT service management.
3:40
OPINION: The importance of an OLA in service management
Operation Level Agreements drafted in alignment with the SLA is seen as best solution.