The Namibia Qualifications Authority (NQA) is automating its services to streamline operations.
The new system replaces paper-based systems, which have been rendered ineffective by technological advancements.
The new system eliminates the need for applicants to bring their documents to the NQA's headquarters in Windhoek for verification.
Harmoni Beukes, acting chief executive officer of NQA, stated that the transition was consistent with Namibia's strategy of advancing technology.
“As a country, we are always trying to remain abreast of the current technological advancements,” she said. “In that regard, we identified the need to use technology to our benefit. We want to make the process more seamless.”
Joseph Shongela, manager of evaluation at NQA, also spoke at the briefing. He described the current paper based system as problematic.
“There were many challenges. One of them is the slow process because documents have to be passed from one office to the other, from one person to the next,” Shongela said.
“The new system is very efficient because the moment you (the applicant) submit your application, you get a notification that the application has been received.”
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