Kenyan govt goes paperless to enhance efficiency

By Maria Macharia, Kenya Correspondent
Johannesburg, 11 Mar 2025
Wiliam Kabogo, cabinet secretary,  Ministry of Information, Communication, and the Digital Economy.
Wiliam Kabogo, cabinet secretary, Ministry of Information, Communication, and the Digital Economy.

Kenya is going paperless in an effort to enhance government efficiency and transparency.

Wiliam Kabogo, cabinet secretary, Ministry of Information, Communication, and the digital Economy, announced the move yesterday, stating that the government has begun piloting paperless correspondence at the Ministry of Information, Communication, and the Digital Economy to eliminate bureaucracies that slow down service delivery.

He elaborated: “By embracing digital processes, we aim to promote transparency, enhance efficiency, and improve project tracking. After the pilot phase, this initiative will be rolled out across all ministries, departments, and agencies  to streamline government operations.”

To accelerate this transition, Kabogo held a meeting yesterday at the Ministry headquarters with a delegation from the Tony Blair Institute (TBI), led by regional director for East Africa, Joanne Mutungi.

The Institute is providing critical technical support in e-government and e-commerce, helping us build a more digitally-driven public service, Kabogo said.

He continued: “I extend my gratitude to TBI for their seconded technical advisors and unwavering support. Joanne Mutungi reaffirmed the Institute’s commitment, emphasizing that technology is a key enabler for effective leadership and governance.”

Mutungi was accompanied by Faith Gitonga (acting country director and head of technology), Charles Kinyeki, and Frida Inchoga, who are actively supporting the Ministry in its digital journey.

“We remain committed to accelerating digital transformation for a more efficient, transparent, and responsive government,” concluded Kabogo.

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