Egypt’s technology and business services offshoring sector generated $5.2 billion in service exports in 2025, establishing itself as a primary engine for foreign direct investment and skilled job creation.
Policy frameworks spearheaded by the Ministry of Communications and Information Technology and the Information Technology Industry Development Agency (ITIDA) anchor this growing ecosystem.
Egypt’s offshoring footprint currently encompasses 252 companies operating across 282 global delivery centres, including 177 multinational firms employing over 195,000 specialists, according to government data.
The national strategy aims to scale digital service exports beyond back-office processing into specialized digital services that integrate generative artificial intelligence (AI) into global service delivery.
“The government relies heavily on the technology sector to achieve a major economic breakthrough,” said Dr Mostafa Madbouly, prime minister of Egypt.
To demonstrate the sector's regional expansion, Madbouly led a high-level ministerial delegation to inspect multinational operations in Alexandria, accompanied by Raafat Hendy, minister of communications and information technology; Ayman Ateyya, governor of Alexandria; and Ahmed Elzaher, chief executive officer of ITIDA.
The delegation visited delivery facilities operated by Teleperformance, Concentrix, Vodafone Intelligent Solutions, and Sutherland, which collectively employ nearly 15,000 specialists providing digital services to international markets.
“The expanding operations of global companies across Alexandria reflect the momentum of Egypt’s offshoring industry and its evolution toward higher-value digital services,” said Hendy. “Our strategy focuses on leveraging Egypt’s talent pool, multilingual capabilities, and digital infrastructure to expand the industry's footprint beyond Cairo while creating high-value employment across governorates.”
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