SMS vs RCS – which is right for your use case?
RCS can send up to 250 000 characters in a message, compared with 160 characters in an SMS, says Ryan Miller, sales lead – Africa at Sinch.
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RCS: The next big messaging channel for business in SA
Apple announced that iPhones will support Google’s Rich Communication Services messaging in 2024.
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Zimele Technologies, Sinch Solutions – helping southern African utilities reinvent their customer experience
Utilities in SA and Botswana are moving to reinvent their customer experience with the help of Sinch partner Zimele Technologies and SAP.
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Smart partnerships key to next-generation customer experience
Customer experience must be driven by the right partner ecosystem and underpinned by AI to deliver real business value, says Sinch.