Safaricom denies sharing customer data with police

As more telcos seek to enter the lucrative mobile financial services sector, they must prioritise security for customers.

The regulations aim to protect consumers' rights by offering clear opt-in and opt-out mechanisms.

ICT industry leaders had been asking for tougher regulations to protect the ICT sector and declare telecom infrastructure as critical national assets.

The incorporation of Artificial Intelligence (AI) and Machine Learning (ML) into data analysis is becoming increasingly crucial for telecom companies.

Lawmakers debate bill on unsolicited calls and text messages.

Mobile operators confirm compliance with regulator despite deadline extension calls.

Citizens continue to experience poor service delivery in form of dropped calls, failed connections, and slow data processing.

European telco body wants worldwide online users to pay more for their browsing experience.

The country's communications authority wants to boost network reach and encouraging fair competition.