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The value behind Tyco Partner Training Programs

Gordon Morrison, GB Sales Director for the Tyco access control and video brands, explains why Johnson Controls places a high value on its Partner Training Programs.

Tyco, the security products division of Johnson Controls, does not sell direct to end-users. Our route to market is via the companies that install and commission our solutions. We therefore strive to provide our certified systems integrator partners with the best support in order to ensure they are able to deliver maximum value from our solutions to their end-user clients. In this respect, we have pre-sales specialists for each of our access control and video brands and they work closely with our systems integrator partners to ensure the best fit solution is selected for the customer.

To support this effort, we are accelerating our plans to have Partner Training Programs for many of our leading brands. We already have C-Cure and Exacq partner programs and are looking at how these can be enhanced, but we will also be rolling out other programs over the coming months.

The Benefits

As an example, the excaqVision™ Training Certification Program enables system integrators to demonstrate they have the necessary knowledge and skills to help end-users take full advantage of Exacq's long list of innovative and practical features.

With Exacq VMS increasingly being placed at the heart of high security and mission critical projects, the Training Certification Program allows end-users to choose from a pool of highly trained and certified system integrators who are able to install and support Exacq video management software (VMS), to a high standard. This is because successful completion of the Foundation, Advanced and Elite intensive training and evaluation courses results in system integrators being awarded exacqVision™ Authorised Integrator, Select Integrator or Elite Integrator level certifications.

Subject to the level achieved, the certifications come with a wide range of other benefits which the integrator can utilise for their customers' solutions including camera licences. In addition, Advanced and Elite partners will have preferential access to technical support services, marketing support and a free demonstration version of Exacq Enterprise level software.

Email for more information about Tyco Partner Training Programs.

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