Airtel Zambia experienced a new network outage over the weekend, enraging subscribers who were unable to access services.
Airtel users were left in the dark on Sunday due to the outage.The outage impacted online taxi services, mobile money transfers, and betting platforms.
While the mobile operator claimed that the outage only affected internet services, customers reported that they were unable to make calls or use their mobile money services.
Late afternoon, Airtel announced that services had been restored, and the telco's communications office apologised to customers.
“We sincerely apologise for the inconvenience this may have caused and appreciate your patience during this time,” said Airtel.
However, by late Sunday, there were complaints across the country that network problems continued.
In several places, subscribers expressed worry that their data and airtime had been depleted following the restoration.
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