MTN Group president and CEO Ralph Mupita.

Finnish global provider of digital transformation solutions Tecnotree has penned a multi-million dollar deal with MTN Nigeria for the deployment of 5G-ready digital BSS solutions.

According to a press release, MTN Nigeria has selected Tecnotree’s cloud-native BSS Suite 5 to drive this transformation journey.

The deal involves establishing Catalogue-driven Order fulfilment using Tecnotree’s Digital BSS Suite, powered by TM Forum certified Open APIs, which, the companies claim “provides superior digital operations with easy integration and insightful customer interactions”.

Tecnotree asserts that by leveraging 5G capability, its digital suite enables quick adoption of new technologies which leads to a clear revenue channel due to improved speed of service activation “that allows customers to design comprehensive order delivery processes with on-time deliveries while reducing errors and managing organisational and technical complexities.”

As part of this transformation project, Tecnotree will also deploy its next set of BSS solutions - Digital Customer Lifecycle Manager (DCLM), Digital Resource Management (DRM), and Digital Business & Operations Dashboard (DBOD).

The media statement explains that the solutions will enable omni-channel customer engagement and journey management using an AIML data-driven approach.

The AIML business operation dashboard will provide integrated real-time visibility to management, fulfilling complex reporting requirements of the operator.

Tecnotree CEO Padma Ravichander said, “We are delighted with this strategic partnership to lead digital transformation and accelerate business growth for one among the largest operators in the world. The deployment of solutions will not only help in automation with a new set of features and digital capabilities but will also simplify business processes and achieve efficient operations with reduced cost and help accelerate revenue through new digital service offerings. The transformation will further improve their BSS infrastructure, making them 5G ready. Beyond 5G, Tecnotree’s platform is capable of provisioning end-to-end integrated Fintech services with our Tecnotree DiWA platform."