BUSINESS TECHNOLOGY MEDIA FOR AFRICA

Telesmart.io lands its first Africa deal

With Telesmart.io, Hayo Telecom can automate and accelerate number management and delivery across underserved areas of Africa.
Staff Writer
By Staff Writer, ITWeb
Johannesburg, 30 May 2022

Senegalese MNO Hayo Telecom has partnered Telesmart.io, an expert in global number and messaging services, to deploy its fully API-enabled number and messaging platform.

The platform automates the full supply chain for the MNO, including sign-up, interconnect, on-line provisioning, functionality, visibility and reporting.

According to information supplied to the media, the partnership is Telesmart.io's first deal focused on the region.

As a Telesmart.io partner, Hayo Telecom receives Dynamic Partner Status, enabling it to access number inventory in real-time, rather than holding excess number inventory which is more costly.

Neil Kitcher, CEO and Co-Founder at Telesmart.io, said, “Traditionally, inventory management is an expensive and time-intensive process for MNOs and unfortunately, the supply chain has not experienced digital transformation like other areas of the industry. Our platform resolves this manual process for Hayo Telecom so it can manage its extensive numbering network effectively. We are constantly looking for new ways to deliver efficiencies, so breaking ground in Africa is a huge achievement for Telesmart.io. We will continue to serve operators in the region like Hayo Telecom with pride.”

Telesmart.io inventory management platform for voice and messaging makes it simple to monetise the opportunity in the Communications Platform as a Service (CPaaS) market, as call centre solutions and voice and messaging collaboration tools continue to be in demand. With a full suite of APIs, the platform can be seamlessly integrated into Hayo Telecom’s existing business systems and Telesmart.io’s ‘Bring Your Own Numbers’ model means all inventory can be managed in a single platform.

Feraz Ahmed, CEO at Hayo Telecom, added, “Our telecoms customers trust us to deliver mobile services with wide coverage across the region. We needed a solution that matched our ambition and found that in Telesmart.io. Our services are crucial in delivering efficient transport, transmission and triple play, including voice, video and data services. We’re looking forward to continuing our efforts in bringing technology and networking to underprivileged rural areas in Africa, as well as more urbanised areas, with Telesmart.io by our side.”

Hayo Telecom has a permanent presence on four continents and maintains a customer base in over 25 countries.

The MNO has international points of presence (POPs) in South Africa and North America, providing services such as Voice, SMS, DIDs, Data, and other telecommunication related services.

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