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48% of Kenyans pay utility bills via mobile money

Kenya , 22 Jan 2014

48% of Kenyans pay utility bills via mobile money

Almost half of Kenyans are using mobile money to pay their utility bills.

This is according to a survey commissioned by the Kenya Bankers Association (KBA) in conjunction with Think Business.

Survey results indicate that 48% of Kenyans use mobile money to pay for utilities such as electricity and water.

Meanwhile, 60% of Kenyans use mobile money for financial and banking services, according to the survey.

Also, the highest percentage of bill payments was for school fees at 16%, goods for home at 13% and the office at 8% while entertainment stood at 8%.

64% of the Kenyan respondents said they send and receive money through mobile phones.

According to the Central Bank of Kenya, the level of mobile money transactions topped Ksh 1.7 trillion ($20 billion) in 2013.

Mobile money was first launched in Kenya in 2007 by network operator Safaricom when it unveiled its ‘M-Pesa’ service.

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