Announcing winners of Kyocera SA’s 15th annual Service Awards
Kyocera Document Solutions South Africa (KDZA) is thrilled to announce the winners of the 15th annual Service Awards. The annual Service Awards are part of a global initiative to recognise and honour service excellence. The much-anticipated awards attract service engineers nationally who complete a rigorous online test to compete against the best in the industry. The South African winners are:
1st place: Shaun Mathanlal, MPU Copiers (Nelspruit, Mpumalanga)
2nd place: Denzil Gramani, Corporate Business Solutions (Johannesburg, Gauteng)
3rd place: Chris Schutte, Kokstad Copiers (Kokstad, KwaZulu-Natal)
“I am deeply honoured to win this award,” says Mathanlal. “I’ve been in the industry for 29 years and have worked with Kyocera products for 25 of those years. I’m passionate about delivering personalised service for customers and it’s amazing to be recognised for that.”
Gramani, who has been working with Kyocera products for over 20 years, was equally delighted. “I grew up in the industry,” he says. “I tried to leave the industry at one stage, but I had to come back because it feels like home and I love working in the industry and trade and providing customers with service excellence.”
Schutte, also an industry veteran, has built his knowledge of Kyocera devices over a period of 26 years. “I love the product range,” he says. “Kyocera has always focused on quality, which makes me exceptionally proud to be acknowledged as a Service Award winner. I’m also grateful for the excellent support we receive from KDZA.”
“Our service partners are the cornerstone of Kyocera’s service delivery across the country,” says Yunus Docrat, Service Operations Manager at Kyocera Document Solutions South Africa. “We are dedicated to continually improving our service network with our partners and developing the skills of our service engineers, which is why we are delighted to reward the efforts of our expert technicians. They represent a significant competitive advantage for KDZA and we are exceptionally proud of all participants and finalists.”
Other finalists included, in no particular order:
- Antanio Beling, NRG Office Solutions
- Graham Meyer, Nasatech
- Justin Hurter, Leaf Technologies
- Michail Eksteen, Universal Office Automative Solutions
- Mugammand Ashraf Godfrey, Pansolutions
- Olwethu Nonkanga, Omni Technologies
KDZA’s top three partners:
- Corporate Business Solutions
- Ronmar Office Equipment
- Universal Office Automotive Solutions (1st place)
Kyocera Document Solutions South Africa is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimise and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organisations put knowledge to work to drive change.
For further information visit www.kyoceradocumentsolutions.co.za
Kyocera Document Solutions Inc.
Kyocera Document Solutions Inc. is a core company of Kyocera Corporation, a leading supplier of semiconductor packages, industrial and automotive components, electronic devices, solar power generating systems and mobile phones. During the year ended March 31, 2019, Kyocera Corporation’s consolidated sales revenue totalled 1.62 trillion yen (approx. US$14.6 billion). Kyocera appears on the “Derwent Top 100 Global Innovators 2018-19” list by Clarivate Analytics and is ranked #655 on Forbes magazine’s 2019 “Global 2000” list of the world’s largest publicly traded companies.