Starlink has stopped accepting new orders for its residential internet kits in Nigeria, indicating that the suspension will remain until it receives approval from the communications regulator to increase prices.
Currently, the company is still accepting orders for its business plan, which costs $95 per month, as opposed to the residential plan's $22.80.
In a statement announcing the suspension, Starlink stressed its commitment to providing high-speed internet in Nigeria and its work with regulators to improve customer experience.
"Until these changes are approved, we are placing new residential orders on hold," the company said.
On September 30, Starlink announced a price hike for its residential plan monthly subscription, increasing it from $22.80 to $44.97. Furthermore, the cost of Starlink kits (hardware) has increased by 34%, from $264 to $353.
The company cited "excessive inflation" as the cause for the increase, sparking criticism in Nigeria's telecoms industry.
Following this backlash, Starlink postponed price increases, warning that without regulatory approval, its ability to continue operations would be threatened.
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