International award for Supersave Hyper Foodtown
International award for Supersave Hyper Foodtown
Supersave Hyper in Pietermaritzburg commenced doing business in 1983, with 6 POS points and has since grown to a landmark store of 3,000 square meters trading space with 47 POS points. This hybrid store offers both retail and wholesale customers a wide range of quality products at competitive prices. In addition to a comprehensive dry goods range, the store further has superb service departments such as Butchery, Bakery and Fresh Produce.
The store was entered as a nominee into this year's international IGA retail awards competition. All stores are measured against a number of globally recognized performance criteria, including first rate service levels, consistent pricing, excellent housekeeping, standard of service departments and of course, community involvement. Supersave emerged as the overall winner and received the coveted award as 2019 IGA International Retailer of the Year. Abu Khatib and Suhail Bayat (Co-owners) attended the ceremony in San Diego, California where the winner was announced.
David Geldenhuys, Marketing Executive Officer at Arch Retail Systems, recently visited the store to congratulate Abu and Suhail on this exceptional achievement and commented as follows: "Our congratulations to the Supersave team on the wonderful award, we are indeed honored and privileged to be associated with them as a business partner".
Suhail had the following to say about Arch as preferred POS solution: "The growth in store operation necessitated the implementation of Arch Retail as an integrated management solution in March 2017. The decision to convert the store to Arch was a strategic one. Arch facilitates the change required in the business dynamics and brings more structure and discipline to the operation. Margin control through Arch is critical in the success of the store. Arch, as business partner, has definitely played an important role in our growth and in us receiving the reward."