Zambia's government-owned mobile operator Zamtel yesterday debuted its e-SIM in the capital, Lusaka.
Zamtel is one of three mobile phone networks in the country; the others are Airtel and MTN.
The telco yesterday said: “This significant milestone was honoured by the presence of our esteemed guest, the permanent secretary of technology and science, Dr. Brilliant Habeenzu, who commended this exciting advancement.”
It added: “We remain committed to enhancing our customers’ experience, and this launch is yet another step in delivering greater convenience and value.”
The launch by the telco comes at a time analysts say the e-SIM is now provoking change across the telco industry, presenting telecom operators with the promise of new revenue streams, differentiated offerings and reduced costs - and an enhanced user experience for consumers.
Craig Palmer, CEO, VAS-X, recently wrote on ITWeb Africa, saying: “Flexibility and convenience are the key differentiators for customers when it comes to the benefits of e-SIM over the traditional SIM.
“With e-SIM the days of only being able to use one, or possibly two, SIM cards at a time are becoming a thing of the past as it allows users to easily switch between different operators or plans according to their needs - and without having to physically remove the card or obtain a new one.
“The fact that e-SIMs can be remotely provisioned means there is no requirement for a user to visit or speak to an operator, making the on-boarding process quick and easy and allowing the user to switch operators remotely.”
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