Zambia has taken another step towards digitising its legal and justice system with the launch of the Contract Tracking and Management Information System (CTMIS), a digital platform designed to reduce costs, eliminate the physical movement of files and improve contract management across government.
The system, developed by the Smart Zambia Institute in collaboration with the Ministry of Justice, was launched in Lusaka at the weekend.
The government said CTMIS will streamline contract processing, strengthen accountability and support broader public sector digital transformation.
Speaking at the launch, Patrick Kangwa, secretary to the Cabinet of Zambia, said CTMIS would replace a costly and cumbersome manual process that required the physical movement of files between ministries, provincial administrations and the Ministry of Justice.
"The manual system has become costly and cumbersome. CTMIS will provide technical support to government operations and improve efficiency in contract management," Kangwa said.
He said the platform would eliminate unnecessary travel, reduce spending on stationery and printing, and save public resources. It will also improve transparency by enabling contract submissions and reviews to be tracked in real time through a secure digital dashboard.
Kangwa said the initiative forms part of the government's wider digital transformation agenda to modernise public service operations and improve efficiency across state institutions.
Also speaking at the launch, Mulilo Kabesha, attorney general of Zambia, said the paper-based contract management system had become unsustainable because it caused delays, consumed significant storage space and increased the risk of misplacing important legal documents.
Kabesha said CTMIS would replace the manual process with a secure electronic workflow, allowing ministries, local authorities and state-owned enterprises to submit contract documents directly to the Office of the Attorney General through an online portal.
"This will allow legal officers to track, review, annotate and return contracts promptly without physical handling or courier services," he said.
Kabesha added that the platform would help his office manage growing demand for legal reviews, noting that it had received more than 4 600 letters since the start of 2025.
The launch of CTMIS is the latest step in Zambia's ongoing efforts to digitise public services and improve the efficiency of government operations through technology.
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