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Strengthening cybersecurity through smarter vendor risk management

Ryan Boyes
By Ryan Boyes, Governance, Risk and Compliance Officer, Galix.
Johannesburg, 05 Feb 2026
Ryan Boyes, Governance, Risk, and Compliance Officer at Galix.
Ryan Boyes, Governance, Risk, and Compliance Officer at Galix.

Vendor risk management has shifted from an administrative task to a strategic discipline, which shapes how well organisations protect themselves. 

Many businesses rely heavily on third parties for essential services but underestimate how much sensitive data these partners hold or assume that responsibility shifts entirely once work is outsourced.

Without clear standards, specialist support and continuous oversight, vendors quickly become one of the weakest links in an organisation’s security posture.

Understanding where vendor risk originates

Vendors sit outside the organisation’s controlled environment, but they typically have access to critical systems and data. While a business may have strong internal defences, those measures do not automatically extend to a supplier.

Smaller providers in particular tend to operate reactively because they lack dedicated security resources. They focus on their core service delivery and wear multiple operational hats, leaving little space for structured governance, risk, and compliance.

A common misconception is that outsourcing a function also outsources accountability, but this is not the case. In fact, regulators are increasingly making it clear that responsibility for data and associated risks remains with the organisation, even when a breach occurs at a supplier.

This misunderstanding, combined with attempts to cut costs by selecting vendors without adequate assessment of their security posture, creates significant gaps that accumulate unnoticed until something goes wrong.

Applying structure to monitoring and assessments

Many organisations still treat vendor assessments as tick-box exercises. Questionnaires can create the illusion of compliance, but real assurance requires evidence, validation and the ability to interpret what that evidence reveals about a vendor’s maturity. Some businesses develop this capability internally, while others struggle to maintain continuous monitoring on top of operational demands.

Effective oversight requires more than documented policies. Recovery timeframes, acceptable levels of data loss and escalation processes must be understood, tested, and confirmed.

Assessments should focus on higher-risk systems, ensuring that recovery objectives are realistic and that vendors can support the organisation during an incident. Checking these elements once a year is rarely enough; monitoring needs to be regular and shaped by risk rather than routine.

Using compliance standards to create accountability

International and local standards help reduce third-party risk by offering a recognised benchmark for good security practice. Frameworks such as ISO27001 give organisations a structured way to build controls, measure performance and demonstrate that they have undergone formal assessment.

Certifications also provide a practical solution for large providers who cannot undergo individual audits for every client.

These standards strengthen accountability within the organisation and throughout the supply chain. They help create a culture where security controls are examined in detail, evidence must be produced to back up claims, and general assurances are replaced with measurable requirements that vendors must meet.

Aligning vendor expectations with organisational standards

Vendors should be held to the same standards as internal teams because regulatory responsibility ultimately rests with the organisation. Laws such as the Protection of Personal Information Act and General Data Protection Regulation reinforce this by placing liability on the organisation when a vendor compromises personal information, regardless of where the breach occurred.

This shift has increased pressure both locally and internationally. Global clients frequently require certification before contracting with local providers, and these expectations ripple down to smaller suppliers.

Over time, vendors that cannot meet required standards risk losing business, while those that invest in improving their controls become more competitive. This gradual uplift helps create a more secure supply chain where baseline expectations are clearer and more consistently applied.

The importance of specialist collaboration

Working with cybersecurity specialists offers an unbiased view of vendor risk and brings insight drawn from multiple industries. Specialists see patterns and emerging threats that internal teams may overlook and can help organisations identify issues earlier. They conduct assessments consistently and provide reporting that reflects the true state of the environment rather than internal assumptions or personal relationships.

Collaboration also reduces pressure on internal teams, who often do not have the time or capacity to manage governance, compliance, and risk in addition to daily operations. A specialist partner provides structure, expertise, and objective oversight while enabling leadership to make informed decisions based on accurate information.

Building a culture of proactive risk management

Vendor assessments create real value only when organisations understand why they are doing them. Risk management improves when testing, review and follow-through become routine rather than something triggered by an incident. Practical exercises show whether employees and suppliers know who to contact, how quickly they can respond and whether agreed processes hold up under pressure.

Effective vendor risk management depends on aligning to recognised standards, working with specialists who can provide objective insight, setting clear requirements for vendors and verifying that these controls function as intended. These foundations make roles and expectations explicit and give organisations a structured way to manage the risks that come with relying on third parties.

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