Next-generation financial services platform Mukuru will cease operations in the Kingdom of eSwatini effective 30 June 2025.
The move follows a strategic review by the company and comes in coordination with the Central Bank of eSwatini (CBE), which is overseeing the wind-down process.
Mukuru Group CEO Andy Jury confirmed the decision and highlighted that it was made to align with the company’s long-term business objectives.
“We thank the Central Bank of eSwatini for its constructive engagement and oversight throughout our tenure in the Kingdom. This decision reflects a strategic review and has been taken to ensure an orderly exit that protects our customers,” said Jury.
Mukuru has assured that all pending remittances will be honoured during the transition.
The financial services company further urged customers with outstanding inward payments to claim them in person at its Manzini or Mbabane branches before 30 June.
With the wind down already in full swing, the fintech company underlined that no new transactions into or out of eSwatini will be processed after the closure date.
Importantly, Jury revealed that MTN MoMo customers in eSwatini will still be able to receive remittances from Mukuru users in other countries, provided they have completed the necessary Know Your Customer steps.
“This statement does not constitute an offer of financial services in eSwatini beyond 30 June 2025. Mukuru will retain customer data in compliance with relevant data-protection regulations and issue any necessary regulatory updates,” added Jury.
Mukuru is a major financial services player in emerging markets, serving more than 17 million customers in over 70 countries.
Despite exiting the eSwatini market, Mukuru maintains its presence across Southern Africa and other key regions, offering financial services through a combination of digital and physical channels.
Share