MTN South Sudan and the National Communications Authority (NCA) have officially launched electronic SIM (eSIM) technology in the local market.
According to the company, it was the first to introduce eSim technology in the country.
The NCA states that as a regulator, it is willing to assist MTN and other mobile operators in innovating and making eSIM-enabled smartphones available.
"Today marks another milestone in South Sudan’s telecommunications journey. As MTN, we are proud to be the first operator in the country to launch eSIM technology. This is not just about innovation; it’s about simplifying connectivity and delivering convenience to our customers,” said Ali Monzer, CEO of MTN South Sudan.
Napoleon Adok Gai, NCA's director general, believes that eSIM technology improves customer experience while also strengthening security. He also sees customer support and education as top responsibilities.
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