Mauritius has taken a major step towards improving transparency and accountability in the country’s internet sector.
The country yesterday hosted a workshop focused on implementing the crowdsourced ‘KaliteNet’ platform, designed to assess the quality of internet services across Mauritius.
In a statement, the Mauritius Government Information Services said the initiative aims to provide more accurate and transparent data to improve regulatory oversight and service delivery within the country’s digital ecosystem by collecting real-time user feedback on internet speed, reliability, latency and overall performance.
The workshop was hosted by the Information and Communication Technologies Authority (ICTA), under the aegis of the Ministry of Information Technology, Communication and Innovation, and was titled: “Measuring What Matters: Empowering Internet Users with Crowdsourced Quality of Service”.
In his keynote address, Avinash Ramtohul, minister of information technology, communication and innovation, described the initiative as a major milestone in Mauritius’ digital transformation journey, saying it introduces a more user-centred approach to assessing internet quality.
He said empowering consumers through real-time crowdsourced data would strengthen transparency, accountability and value for money in the information and communications technology (ICT) sector.
The minister also said the project forms part of broader digital reforms being implemented by the government, including mobile number portability, stronger data protection measures and the modernisation of electronic transactions.
He highlighted the growing importance of robust ICT infrastructure and reliable network performance amid increasing demand for digital services and artificial intelligence technologies.
Pillay Chedumbrum, the Chairman of ICTA, said his organisation is continuing efforts to modernise quality-of-service monitoring through innovative regulatory tools.
He said the ‘KaliteNet’ platform will allow users to independently test internet speed and service quality in real time, while enabling ICTA to gain a clearer national overview of internet performance and take corrective action where necessary.
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