Malawi has unveiled two major technology platforms aimed at strengthening the country’s justice system.
The technology – the Sexual and Gender-Based Violence (SGBV) digital Observatory Hub and the country’s e-Courts system, was showcased on the sidelines of the 70th Session of the Commission on the Status of Women, co-hosted by United Nations Development Programme (UNDP) Malawi and the Ministry of Gender, Children, Disability and Social Welfare.
The country is leveraging digital systems to improve access to the justice system, particularly for women, girls and vulnerable communities.
According to officials, the platforms improve case reporting, enhance coordination among institutions, and reduce delays in justice delivery.
Speaking at the forum, Minister of Gender, Children, Disability and Social Welfare, Mary Thom Navicha said the country’s digital transition is a direct response to persistent challenges, including long travel distances to courts, case backlogs, and the intimidation faced by survivors seeking justice.
“Technology is not a standalone solution, but it is a powerful enabler when combined with strong institutions,” she said.
The SGBV Digital Observatory Hub, launched in 2021 with support from development partners, has been scaled up across 11 districts. According to officials, the platform has recorded over 17,000 cases, with more than 80% involving women and girls.
The system aggregates real-time data from police, social workers, and courts, allowing authorities to track trends and improve response mechanisms.
Meanwhile, the e-Courts system, introduced during the COVID-19 pandemic - has transformed court operations by enabling virtual hearings and remote testimonies.
Judicial officers reported that in some districts, up to 88% of digitally managed cases are resolved more efficiently, significantly reducing both costs and delays.
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