The Malawi Police Service has introduced an electronic payment system for traffic fines, as the country accelerates its digital transformation agenda.
According to the Malawi Police Service, the platform was scheduled to become operational at Police Headquarters in Lilongwe and across the country's six police regions from this week.
Offenders will be able to pay fines through commercial banks, including National Bank of Malawi and FDH Bank, and mobile money services such as TNM Mpamba and Airtel Money.
Andrew Kamwendo, general manager of the ICT Association of Malawi (ICTAM), said online payments can improve security and help authorities reduce fraud and other cybersecurity risks.
Kamwendo said the payment system would support Malawi's digital transformation agenda.
He cautioned the Malawi Police Service to ensure the system is secure and to create awareness so people understand how to use the electronic payment system.
“In the first place, that is a good process. Online payment should help to reduce a number of processes like fraud and other problems which are going to help the country in the digital agenda,” he said.
ICTAM said Malawi is moving in the right direction, but there is a need to inform Malawians about how the system works and ensure staff operating it are adequately trained.
“Those who are managing online system should make sure it is being used in a professional manner to avoid losing funds due to failure to handle it,” said Kamwendo.
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